Bangkok Hospital Pattaya was established in 1990 with 100 bed, in 2000 was expanded to 400 bed to provide all necessary diagnostic and curative services.
Bangkok Hospital Pattaya was not only certified ISO 9002 in 1997 but in the same year, the hospital was officially recognized as the best provider of goods and services, which serving high numbers of foreign patients, and also has been given the best Hospital Management Asia Awards (HMA) for three consecutive years: 2004, 2005 and 2006. Bangkok Hospital Pattaya had been accredited initially by JCI in 2009, was reviewed by the JCI in September 2012 and then again in 2015, to see if the previous standards of excellence were still being met by the hospital, So it’s considered the first hospital in the Eastern Region with all these technologies, equivalent to those used in the major hospitals in Bangkok.
They are committed to being the leader in providing an international standards, efficient and ethical high quality care through a dedicated healthcare team, effective leadership and state-of-the-art technology. We are also committed to maintaining our standards through continuous quality monitoring to provide the highest possible satisfaction for our patients and customers.
Achievements & Awards:
Superbrands Thailand 2003:
Dr.Pongsak Viddayakorn, M.D., Executive Director of Bangkok Dusit Medical Service Plc., along with the Board of Directors of Bangkok Hospital accepts the Superbrands award from Mr. Peter Jeffrey, Regional Director of Asia for Superbrands International as being one of the famous brand that has been chosen and voted on by a target group of 1,000 persons to be “Superbrands Thailand” which is a great opportunity to step up to be a brand that is approved in the market by many countries.
The Asia's SuperBrands Award is the result of an annual survey conducted by Reader's Digest Asia among its readers across 6 major Asian markets. Judging is based on readers' votes on the respective brands on 5 criterias, product quality, satisfaction value, trustworthiness, brand image and understanding of consumers' needs. The key objective of the survey is to identify brands that are most appealing to Asian consumers across 41 categories, from lifestyle products to daily necessities. Brands that managed to ascend to the SuperBrands niche represent the recognition of outstanding quality accredited by the end users at large, and at the same time, reflect the consumers' choice among the varieties.
The survey was carried out in six key Asian markets (Hong Kong, Malaysia, Philippines, Singapore, Taiwan and Thailand).
The Asian Hospital Management Award: 2004
Hospital Management Asia Conference is the region's premier learning conference and exposition for hospital managers and healthcare professionals. Every year, participating hospitals are given awards for initiating an outstanding project in certain area of hospital management that deserves recognition and that may serve as a benchmark for other hospitals. In HMA 2004, awards were given in seven categories. The Bangkok Hospital Pattaya won two of them.
The Asian Hospital Management Award: 2005
The Bangkok Hospital Pattaya's multilingual website has been selected by the Asian Hospital Management Awards committee as the Most Outstanding Project in the Marketing, PR and Promotions category for 2005. The Bangkok Hospital Pattaya winning entry was selected from 249 projects submitted by 84 hospitals in 14 countries, making it a truly impressive international achievement.
Hospital Accreditation in 2012
Continuous quality improvement is an essential element of medical services quality improvement process. HA is a beneficial approach for Thailand’s medical services and public health. Such significant innovation can stimulate health care service providers to focus on the systematic work flows for quality services rendered to patients and their relatives apart from the development of the body of knowledge, skills and technology according to professional standards.
The HA process creating collective organizational commitment of quality improvement, organizational analysis, self-assessment, strategic formulation of the organizational development planning, human resources development, teamwork and service systems focussing on patient-oriented mindedness. Toward this end, personnel at all levels are encouraged to participate in such activities which are organized in the overlapping fashion in order to create cross-manuals, as well as clinical practice guidelines and care map. Functional teams are formed to benefit from opportunities to improve patient care and service processes. Quality improvement activities and the publication of a guide to the hospital, clinical practice guidelines and care map have been undertaken in collaboration with nurses and all personnel of the hospital and the faculty.
Quality improvement, by using the HA approach is a concept and practice that yields beneficial results to patients, customers, hospital personnel, the hospital, the Faculty of Medicine, the society and the country as a whole. Nevertheless quality improvement processes and human resources development, which require time and dedication from all parties in improving working procedures, work system and organizational culture. Quality improvement needs to be continuous.
- There is a cafeteria serving Thai and international cuisine is located on the ground floor at D Building and is open daily from 6:30 am to 9:00 pm. Next to bank, there is a food corner selling small sandwiches and pastries and a variety of snacks.
- There is a small coffee corner in our hospital which serving a variety of snacks and drinks located on the 2nd floor of B Building.
- Flowers, magazines, medical equipments and gift shops are located on the ground floor of A Building.
- For you sundry needs, it also have a 24-hour 7-Eleven convenience store located between C and Building near Motorcycle Park.
- Adyudya Bank is located on B Building next to Children Center.
- There are ATM services from variety of banks located on A Building.
- Digital Mammogram with Tomosynthesis
- MOBILE CCU
- Cardiac Care Unit
- 128 Slice CT Scan
- Cardiac Catheterization
- Conventional radiology
- Fluoroscopy and gastrointestinal study
- Spine surgery
- Emergency & Trauma
- Dermatology and Cosmetic Surgery Center
Additional International Services
Bangkok Hospital Pattaya provides additional services to help their patients being more satisfied:
- Arabic customer services counter
- Multilingual interpreters for over 22 languages (English, Japan, Arabic, German…etc)
- International health insurance coordination
- International medical coordination
- E-mail correspondence
- Hotel accommodation and travel arrangements assistant
- Airport transfers
- International food menu